The Brief:
Vision Trak offers an affordable, revolutionary GPS security tracking system that safeguards customers’ cars, boats, equipment, and other valuable assets from theft. To continue its business growth, Vision Trak needed a custom web application for a customer relationship management (CRM) system. It also needed a solution that would offer full integration with a SecurePay payment gateway and Optus data feeds. The company’s new product launch administration requirements included a completely automated online billing platform. The new system would also need to allow for unique customer requirements due to the nature of the individual products. Finally, the site would have to integrate with a third-party XML information feed and export to an internal accounting package.The multiple requirements and specifications presented an interesting challenge for the business analysts and system architects at Design Industries, and they seized the opportunity to present an stand out business solution that would not only meet Vision Trak’s needs, but also exceed them.
The Delivery
Design Industries engaged in an extensive consultative planning process with Vision Trak to ensure that team members fully understood the company’s needs and vision. Then, team members worked together to plan and implement a state-of-the-art custom web application that reflects the CRM custom development needs of the company.
The new custom web application also allows Vision Trak to have a completely automated business system. This streamlines the company’s internal processes, facilitating future growth and reducing the amount of time and labour required to generate invoices for each completed sale.
Finally, the new web application required full integration with a SecurePay payment gateway and Optus data feeds. This gives Vision Trak’s customers their choice of a variety of payment methods, as well as full confidence that their personal financial information is being protected and cannot be viewed or otherwise intercepted by third parties.
Contact Design Industries
Level 1
268 Rosslyn St
West Melbourne
Victoria 3003
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