Online Strategy
We put commercial strategy before technology and infrastructure, we’ll think strategy and examine your needs before we touch any software. Rather than just throwing up websites – we examine the big picture – we are strategic planners of software solutions across the whole spectrum of your business.
Our deployments apply the most sophisticated, user-intuitive software geared to reach your business goals. Whether it’s configurations, customisations, performance optimisations or integrations – we look at it through commercial eyes.
Design Industries’ comprehensive consultation, investigation, scoping, documentation, project management, analytics and reporting ensure a measurable approach.
Combining quality web development with commercial nous, we design the foundation of successful businesses and enable you to meet your project goals and fulfil customer needs.
In our approach, marketing and operational objectives are not considered as separate functions but will work together to create a well-rounded, smart way to do business.
e-Commerce Deployments
We understand that your e-commerce infrastructure is a critical investment to your online venture. This investment is too important to gamble upon and rely on anyone else other than the experts. Our preferred e-commerce platform is Magento and we have been integrating it since version 1.1 was released. As one of the earliest Australian Magento up-takers, we are experienced and qualified enough to provide strong advice and expertise to help you developer a profitable online business.
At Design Industries we carefully plan e-commerce architecture while always having ROI and profitability in mind. Improved conversions, average spends and traffic are all part of our mix.
Our forte is combining strategy with quality development to create the foundation of a successful and profitable online business. We’ll finely tune Magento to your business’ needs thinking about optimal functionality,
finely tuned aesthetics and maximum flexibility to grow and evolve.
An online store needs to be multi-faceted and evolving.
Getting it right is the difference between success and fail. We understand the intricate workings of and how to create dynamic e-commerce platforms that surpass objectives and targets, get noticed and get customers coming back.
Software Integrations
We integrate software so that all the pieces of your business fit and work together as one 'well-oiled' machine. We'll align the various, separate pieces of your business software so that they all talk to each other. In tech speak we like to call this fully 'integrated business information system' that can help streamline your processes and improve efficiency.
The benefits are huge. Planning and accountability can be improved with all platforms are working together. Full-spectrum reporting across your whole business can provide insights that you can leverage to improve results such as sales conversions.
We can integrate Enterprise Resource Planning software systems to help you reduce the cost to serve and improve response times.
Our integrations of your Customer Relation Management software, such as Salesforce, can be used to help manage relationships and ensure that you have comprehensive customer data.
If you analyse the drivers of behaviour, you can create targeted strategy and campaigns based on a stronger understanding of your customers’ behaviour.
By integrating your business software, including your accounting software, with your websites and other online software we can minimise the fragmentation and overlap of your systems.
The outlay in aligning your software systems can result in huge returns through the greater efficiency and sales that are possible.
Integrating with Online Help Desk SaaS such as Zendesk will improve customer service efficiency and satisfaction.
Custom Web Applications
We develop and implement custom web applications and frameworks to suit your business. At Design Industries our developers don’t mess about when it comes to creating sophisticated and user-intuitive applications that are ‘elegant and high quality’ inside and out, back- and front-end.
Custom web applications can facilitate data management, streamline internal processes, communicate with customers and ultimately save your company time and money.
Working across any platform or operating system, we undertake the prototyping, feasibility testing and quality assurance assessments necessary to build you a high quality custom web app. Rest assured that we follow industry best practice and ensure that what we build adheres to tried-and-tested – yet responsive and dynamic – methodologies and techniques. Beyond implementation, your custom web application will come with warranties and our ongoing support.
We are always committed to using the best tool for the job. Everyone knows that technologies change rapidly, so our team constantly investigates and tests the latest products and updates. We don't believe in ruling out particular software - we'll find the best product on the market for your project.
We always have our ear to the ground and our heads geared to exploring new ways to innovate and help our clients reach their business goals quicker, improve efficiency and turn a bigger profit.
Start-up Consultation
We love bringing great business ideas to life online. We've been designing and building websites and applications for 13 years, so we know what we're talking about and what it takes to succeed online.
When you work with us, you get the benefit of our experience including our extensive software IP, so we don't have to reinvent the wheel. We have a finger on the pulse of the most innovative, exciting online technologies and have a well-honed methodology for turning good ideas into great ideas.
A successful start-up needs to think about many crucial elements – not just technology. There's also financing, online and offline marketing, design and branding, payment gateways, customer support to name a few.
We realise that startups are not just about building impressive websites, it’s about planning for a profitable start-up business.
Our strategic planning and consulting process makes sure we all agree on the big picture before we write a line of code.
Once the project is underway, we'll make sure everything is in place for launch. We'll engage third-party experts from our network of trusted partners when necessary and we'll make sure the project is kept on schedule and on budget.
Mobile Solutions
Online access is increasingly via mobile devices so we build solutions for tablets and smartphones across operating systems and platforms. We are experienced at optimising websites for mobile and creating website that are fully scalable to smart phones and tablets. At Design Industries, our mobile versions function superbly and look like they should (brilliant) on whichever device your customers have in their hot little hands.
It doesn’t take much thought to realise that because of screen size and touch screens the user-experience via mobile is different than when surfing via desktop or laptop.
We know how to accommodate, and best capitalise on, these differences. In particular, at Design Industries we are experienced at building high-yielding e-commerce platforms so that you can sell to your customers – wherever they are.
We believe in a ‘platform agnostic’ approach that creates general mobile web-applications rather than creating a ‘native’ app. This means we avoid mobile apps that only function with a particular brand and end up alienating potential customers and is likely to be superseded quickly. We'll always ensure the end result is of the highest quality as we undertake rigorous user acceptance testing and quality assurance.
CMS Deployment
At Design Industries we build easy-to-use content management systems that put you back in control of your website.
With the powerful, user-intuitive systems, we hope to empower you with the ability to manage your website as it grows, changes and evolves. You’ll able to create, delete or change pages. After all a good website is a living, evolving being.
We also offer flexible and intuitive tools to assist with blogging, social media, e-newsletters and content production. We are experienced at deploying open source CMS – including partners of leading platforms Sitecore and Kentico.
Whatever the size and scope of your business, we can deploy for you a cost-effective CMS platform which you can use for developing feature rich, beautiful, high quality and easy-to-manage websites.
From comprehensive customisations, pre-built plugins and extension we can supplement the off-the-shelf version to add features and functionality suited to your business.
We can advise you on the latest online solutions, and integrate, the best social media tools and search engine optimisation to make your CMS solution work well for your business.
Once we have trained you how to use your system, we are on hand to support you.
Project Management
Our project management services ensure the smooth progress of your project – keeping budgets, time, quality, scope and allocated resources in check.
With regular meetings and progress reports, our project managers will be at your side through the entire development process from concept, initiation and planning to execution and training. Rigorous planning means the project’s needs and potential risks can be thoroughly accounted for. With a strong technical background and always proactive, our project managers will take charge of planning, leading, monitoring and organising the team and resources in order to effectively and successfully complete your project.
From process flows, wireframe design to screen mock-ups and scrums, we’ll use whichever tools that are necessary to clearly define parameters of what is being built and methodically plan how to go about it.
Once we have explored and evaluated your project, confirmed the cost and timeframes are correct we’ll begin to build to plan.
From start to finish our project managers will methodically steer the process to ensure it is a success – on time and on budget.
