Why Zendesk Integration?
Zendesk is the leading help desk software to facilitate your customer service needs regardless of the size or scope of your business. It is a custom-built, user friendly way to streamline your customer service systems. This dynamic platform allows an unprecedented level of control over your customer queries, feedback and complaints. Zendesk enables you to deliver support that your customers will love (and appreciate) and through which your efficiency will skyrocket, giving you a rapid return on your investment.
- Zendesk is easy to use and can support large volumes of tickets and will scale as demand grows
- Zendesk is web-based so you can access it anywhere
- Zendesk’s reporting and dashboard functions will improve transparency as you track and quantify efficiency and resolution time
- Zendesk has the capability to manage several separate brands through one central help desk account
- Design Industries can leverage the power of Zendesk by integrating with tools such as Magento, Salesforce, SugarCRM, Joomla, BaseCamp, Harvest and more.
- We’ll help your customers’ voices to be heard through their preferred channels: we’ll integrate Zendesk with the applications relevant to you, from Facebook, Twitter and WordPress to iPads and smartphones, as well as email, community forums and websites
- We’ll configure the functions and feel of Zendesk to suit your needs
These are just some of the hundreds of possibilities made available by choosing Zendesk as your customer service help desk software. For more information on how Zendesk can benefit your company please contact us.
Melbourne Based Zendesk Team
Design Industries will guide you through the different stages of your Zendesk project from scope definition to deployment through to system integration. Our consultants are also available to step in at any junction of your Zendesk configuration and integration.
Advice, Integration & Configuration
At any point in the implementation, you can call upon Design Industries for advice and service to ensure the configuration and integration is as strong and smooth as possible.
Aesthetics For All Platforms
Across all platforms, from websites to blogs to Facebook pages, we’ll make sure that Zendesk is integrated in a way that upholds your branding. Your site’s aesthetics is what will differentiate you from the crowd and Design Industries take pride in ensuring that aesthetics are not lost in translation.
Design Industries – Experience You Can Count On
It is important to choose a company that is both experienced and knowledgeable to partner with you when deploying web technologies. Design Industries has consulted and developed websites for a range of clients in many different industries. We would love the opportunity bring the same level of professionalism and our experience to your project.
Providing Solutions – It’s What We Do
Design Industries understands the installation and integration of Zendesk is a critical investment for your company. When you choose us, a dedicated project manager will be assigned to work directly with you and your team to help identify exactly what the requirements for your project are and ensure they are implemented to your satisfaction.At Design Industries, we believe that to truly bring your vision to life, we need your input during all phases of your site’s development. That’s why we will provide you with continuous updates on the progress of your project, ensuring that you stay involved throughout all stages of the design and implementation.
Clear, Concise Communication
Communicating clearly with our clients is paramount to the successful implementation of your project, so our staff will always keep technical jargon to a minimum. No matter what your level of technical expertise may be, you can count on receiving clear, concise and relevant information from our team during every step of the development of your project. Whether you need a complete Zendesk solution, customisation and configuration advice or an upgrade to your existing Zendesk instance, our team is on stand-by to assist in configuration and integration solutions for your business. Not sure Zendesk is right for your project?
Fill in the form on this page or call us on 1300 73 63 63 to discuss one of our many solutions for your business.
