When you don’t use an Atlassian product like Jira to manage your projects your business bleeds money with inefficiencies.
There’s no transparency, no efficiency and nothing is easily shared or searchable – it’s a project management nightmare!
However, you MUST have the right support for your Atlassian software because it can be complex and complicated.
Our expert team can help you tweak, update and monitor your Atlassian Jira and solve any problems fast. Read More
Atlassian Enterprise Experts
Your team are the experts in providing support for your product, and we’re the experts in providing support for your team. It probably isn’t reasonable to expect a member of your team to be an expert in your own technology and also a Jira expert as well. Fortunately that isn’t necessary, because you can count on support from Design Industries.
Our specialist Jira consultant will get you set up with your Jira helpdesk solution in almost no time at all, and once it’s done, if you have any problems at all, our own Jira helpdesk is just a couple of clicks away.
So even if you’re just gettins started with Jira, help is at hand, and that’s always good to know. We take all the difficulty out of setting up your Jira Service Desk, so you can focus on continuing to provide great service to your own clients.
Your Jira expert is always available
There will always be situations where a client needs some kind of custom solution for a specific situation, and we have an expert Jira consultant on standby ready to help you at a moment’s notice.
We’re not just determined to be the best in Jira support, whatever needs you have, we likely already have or will quickly develop the solutions to meet your needs.
High quality Jira help saves you time and money
Did we mention frustration? We save you from that too. There is no problem you might face with your Jira Service Desk or main Jira implentation that we would not be able to fix for you.
Best of all, because we have expert Jira consultants on tap, that means you get faster solutions and it costs you less, because we minimize your downtime.
More uptime means greater productivity and more efficiency. You’ll be delivering the best solutions for your products, secure in the knowledge you have us ready to help if you encounter any trouble in the process.
Jira Service Desk is already the best for support
It’s so good, we use it ourselves. That means when you contact us for Jira support, we’re using the same software you are. You will get the most timely solutions when you contact Design Industries for Jira help.
Put your trust in us and you will not be disappointed. Our Jira consultants are the best resource to help you get the most from your Jira Service Desk implementation. Call us now to find out more about the many other services we can provide your business with.
Get results faster with Jira implementation partners from Design Industries
Most customers of Atlassian’s Jira system are in the software development business, and people from outside the industry may wonder why software developers would need external support to configure their Jira systems. The simple answer is that it saves time, and in development, time is money.
Your developers and support staff will have enough on their plate learning everything they’ll need to know in order to be completely familiar with your own software products, so there’s no need to burden with also having to learns all about Jira too. There’s a lot more to Jira than you may expect.
By working with the experts in Jira configuration that you’ll find at Design Industries, every aspect of your Jira implementation will be handled for you, so your own team can keep their focus where it belongs. We offer a fully bespoke Jira configuration plan that is tailored to the unique specifics of each individual organization. We will help you get the best possible configuration to meet your needs.
Leverage even more power with a Confluence / Jira integration
Confluence is a powerful documentation and project management system with loads of features that complement the features of Jira very well. By integrating these software solutions into a single interface, you gain access to the features of both, and your work force will be truly empowered.
Design Industries are experts in Jira implementation
Our consultants have years of experience implementing Jira for thousands of businesses in every industry sector throughout Australia. Put this power to work for you by choosing Design Industries to assist with the implementation, management and support of your Jira system.
It’s the best way to be certain that you’re getting the best value and that everything is set up and maintained exactly as it should be for optimal results.
This is possible because our Jira consultants have dedicated all their attention to becoming experts in the Jira system, so they can always get the very best from the system in every scenario. It provides a powerful advantage to you, because in addition to saving time and money, you also know your system is configured and operating in the best possible way at all times.
Start the conversation that will make Design Industries your Jira partners
With help from Design Industries, you can boost productivity and improve internal communication throughout the enterprise. You will see measurable results, and you will also be making it easier for your managers and staff to perform their various tasks. Jira can do that, and Design Industries can help move that goal from a possibility to a reality.
Get in touch today by phone or email and let our consultants open your mind to what can be achieved. You may find there are some benefits from implementing Jira in your workplace that you haven’t even considered yet. We know what Jira can do for you and we’d love the opportunity to discuss it with you. Call now and start the conversation.
Make your business stronger with Jira and Confluence
There are many different kinds of businesses that can benefit from using Atlassian software such as Jira and Confluence. When the two are combined to make a Jira Confluence hybrid, it magnifies the benefits of both.
The original use case scenario for Jira was for issue tracking and project management, and it’s still great for those purposes. Ideal, in fact, for businesses involved in software development and software support. But Jira is suited to many more potential uses, and has been successfully implemented in other industries not connected to software creation.
Confluence is software making it easier for teams to collaborate and communicate, sharing ideas and information in a private network environment that can be cloud based or entirely local, depending on the IT resources you have available for hosting the system.
When both applications are used together, you will have a platform that provides simplified collaboration, project management, and issue tracking (or other potential uses that can be explored as alternatives).
How to integrate Jira with Confluence
The starting point for any attempt at Jira Confluence integration involves planning. If you don’t plan ahead, there is a risk of your system ending up being somewhat random and chaotic. When this is the case, the objective of helping teams work more effectively together won’t be met. When the configuration has been implemented correctly, most business stake holders find their teams are more efficient in task completion.
Perhaps the biggest advantage of a Jira and Confluence integration is that it builds a bridge between technical staff and non-technical staff. This makes the sharing of information easier and closes the feedback loop so technical teams can fine tune their documentation to better meet the needs of non-technical users.
Fortunately the actual integration is amazingly simple. Jira should be installed first, followed by Confluence. A system administrator should then create a link to Jira in Confluence by clicking on the Confluence Settings icon in a running instance of Confluence, and selecting “General Configuaration” followed by Application Links. You then just need to select Jira as the item to be linked to and ensure that the servers have the same set of users and that you are an administrator of both systems (checkboxes).
After this, you need to set up the link to Confluence in Jira, which is just as simple. You connect to the Jira server via its base URL, log in as an administrator, and then in the Advanced Options section you provide the base URL to your Confluence server, user groups, and admin groups. Click the “Next” button and the software should now be fully integrated.
We are here to help
Even though integrating Jira and Confluence is just about as easy as falling off a log, you don’t necessarily need to perform the task yourself. You can always call us as your Atlassian Gold Solution partners to do the work for you. Design Industries has highly qualified and experienced Atlassian experts to solve any Atlassian problem, including creating the perfect configuration for any business.
To find out more, call Design Industries today, or leave a message on our contact form.
Design Industries are an Atlassian Gold Solution Partner that offers premium Atlassian support. We also offer a high level of Jira support & confluence software support.