Attention Australian Enterprise Owners…

Jira support slashes downtime & lost productivity, keeping your team running at full capacity ALL day, EVERY day

Discover how to eliminate bug, task or issue in ways that will transform your team during your free Atlassian software strategy session & roadmap

Speak To An Atlassian Expert Now

A few of our world class software partners…

Uncover our insider Jira strategies that maximise ROI

There’s a reason why 80% of Fortune 100 companies use Atlassian software like Jira – it’s the best project management software on the planet.

However, it can be complex and difficult to get the most out of it unless you have an Atlassian software expert to support you.

You can get all kinds of different Atlassian support packages which you can pre-purchase or we can tailor a package to your needs.

Our experts are here to solve your problems all year round – we also do regular health checks, upgrades and security updates to keep you firing on all cylinders.

Atlassian experts here to help you implement Jira, Confluence, and more

We have over 18 years’ experience supporting Australian companies with their software and we’re Atlassian Gold Solution Partners.

We know everything there is to know about integrating
Atlassian products like Jira, Confluence, Jira Service Desk, Bitbucket, Bamboo and more into your business, plus how to get the most out of them.

If you’re like most people who have invested in Atlassian software you aren’t using it to its full potential.

We can fully integrate it into your team within 3 weeks – no matter how big your team is – and boost your efficiency by at least 200% within 12 months.

Speak To An Atlassian Expert Now
Learn how to track & optimise every second of your team’s time, making Jira a profitability weapon

We’ve helped companies and government agencies large and small become more efficient

Extra value you could discover when speaking to an expert…

  • WARNING: Your Company Is Bleeding Money in Productivity
    When you don’t have the right project management software and systems in place your company bleeds profit like a sliced artery!
  • The Inconvenient TRUTH About Managing Company Projects
    People are shocked to learn the TRUE cost of an inefficient project – find out how a few small changes can skyrocket your bottom-line
  • 3 Easy Ways You Can Slash Your Project Completion Times
    These simple yet highly effective methods dramatically reduce the time your business spends on each project and slash your costs
  • Which Atlassian Software Do You Need To Become Profitable
    Some Atlassian products are more essential to your business then others – discover which will deliver the best ROI for you
  • How To Boost Your Company’s Efficiency By At Least 200%
    When you follow these proven and highly effective strategies you can easily DOUBLE your company’s productivity and efficiency

Speak To An Atlassian Expert Now
Learn how to track & optimise every second of your team’s time, making Jira a profitability weapon

Want To Learn More First?

If your business is making these costly Atlassian mistakes, you need our help…

For a limited time only we are offering you a FREE copy of our Atlassian integration guide, ‘5 Atlassian Implementation Mistakes That Cost Companies Millions Every Year’.

Enter you details below and you’ll discover the
shockingly expensive traps Australian companies fall into when they get Atlassian products. Make sure you claim your FREE copy now while it’s still available.

Streamline your project so tasks get completed

When you don’t use an Atlassian product like Jira to manage your projects your business bleeds money with inefficiencies.

There’s no transparency, no efficiency and nothing is easily shared or searchable – it’s a project management nightmare!

When you get Jira working at full capacity and your team
members properly trained everything becomes streamlined,
efficient and more profitable.

However, you MUST have the right support for your Atlassian software because it can be complex and complicated.

Our expert team can help you tweak, update and monitor your Atlassian Jira and solve any problems fast. Read More

Atlassian Enterprise Experts

Your team are the experts in providing support for your product, and we’re the experts in providing support for your team. It probably isn’t reasonable to expect a member of your team to be an expert in your own technology and also a Jira expert as well. Fortunately that isn’t necessary, because you can count on support from Design Industries.

Our specialist Jira consultant will get you set up with your Jira helpdesk solution in almost no time at all, and once it’s done, if you have any problems at all, our own Jira helpdesk is just a couple of clicks away.

So even if you’re just gettins started with Jira, help is at hand, and that’s always good to know. We take all the difficulty out of setting up your Jira Service Desk, so you can focus on continuing to provide great service to your own clients.

Your Jira expert is always available

There will always be situations where a client needs some kind of custom solution for a specific situation, and we have an expert Jira consultant on standby ready to help you at a moment’s notice.

We’re not just determined to be the best in Jira support, whatever needs you have, we likely already have or will quickly develop the solutions to meet your needs.

High quality Jira help saves you time and money

Did we mention frustration? We save you from that too. There is no problem you might face with your Jira Service Desk or main Jira implentation that we would not be able to fix for you.

Best of all, because we have expert Jira consultants on tap, that means you get faster solutions and it costs you less, because we minimize your downtime.

More uptime means greater productivity and more efficiency. You’ll be delivering the best solutions for your products, secure in the knowledge you have us ready to help if you encounter any trouble in the process.

Jira Service Desk is already the best for support

It’s so good, we use it ourselves. That means when you contact us for Jira support, we’re using the same software you are. You will get the most timely solutions when you contact Design Industries for Jira help.

Put your trust in us and you will not be disappointed. Our Jira consultants are the best resource to help you get the most from your Jira Service Desk implementation. Call us now to find out more about the many other services we can provide your business with.

Get results faster with Jira implementation partners from Design Industries

Most customers of Atlassian’s Jira system are in the software development business, and people from outside the industry may wonder why software developers would need external support to configure their Jira systems. The simple answer is that it saves time, and in development, time is money.

Your developers and support staff will have enough on their plate learning everything they’ll need to know in order to be completely familiar with your own software products, so there’s no need to burden with also having to learns all about Jira too. There’s a lot more to Jira than you may expect.

By working with the experts in Jira configuration that you’ll find at Design Industries, every aspect of your Jira implementation will be handled for you, so your own team can keep their focus where it belongs. We offer a fully bespoke Jira configuration plan that is tailored to the unique specifics of each individual organization. We will help you get the best possible configuration to meet your needs.

Leverage even more power with a Confluence / Jira integration

Confluence is a powerful documentation and project management system with loads of features that complement the features of Jira very well. By integrating these software solutions into a single interface, you gain access to the features of both, and your work force will be truly empowered.

Design Industries are experts in Jira implementation

Our consultants have years of experience implementing Jira for thousands of businesses in every industry sector throughout Australia. Put this power to work for you by choosing Design Industries to assist with the implementation, management and support of your Jira system.

It’s the best way to be certain that you’re getting the best value and that everything is set up and maintained exactly as it should be for optimal results.

This is possible because our Jira consultants have dedicated all their attention to becoming experts in the Jira system, so they can always get the very best from the system in every scenario. It provides a powerful advantage to you, because in addition to saving time and money, you also know your system is configured and operating in the best possible way at all times.

Start the conversation that will make Design Industries your Jira partners

With help from Design Industries, you can boost productivity and improve internal communication throughout the enterprise. You will see measurable results, and you will also be making it easier for your managers and staff to perform their various tasks. Jira can do that, and Design Industries can help move that goal from a possibility to a reality.

Get in touch today by phone or email and let our consultants open your mind to what can be achieved. You may find there are some benefits from implementing Jira in your workplace that you haven’t even considered yet. We know what Jira can do for you and we’d love the opportunity to discuss it with you. Call now and start the conversation.

Make your business stronger with Jira and Confluence

There are many different kinds of businesses that can benefit from using Atlassian software such as Jira and Confluence. When the two are combined to make a Jira Confluence hybrid, it magnifies the benefits of both.

The original use case scenario for Jira was for issue tracking and project management, and it’s still great for those purposes. Ideal, in fact, for businesses involved in software development and software support. But Jira is suited to many more potential uses, and has been successfully implemented in other industries not connected to software creation.

Confluence is software making it easier for teams to collaborate and communicate, sharing ideas and information in a private network environment that can be cloud based or entirely local, depending on the IT resources you have available for hosting the system.

When both applications are used together, you will have a platform that provides simplified collaboration, project management, and issue tracking (or other potential uses that can be explored as alternatives).

How to integrate Jira with Confluence

The starting point for any attempt at Jira Confluence integration involves planning. If you don’t plan ahead, there is a risk of your system ending up being somewhat random and chaotic. When this is the case, the objective of helping teams work more effectively together won’t be met. When the configuration has been implemented correctly, most business stake holders find their teams are more efficient in task completion.

Perhaps the biggest advantage of a Jira and Confluence integration is that it builds a bridge between technical staff and non-technical staff. This makes the sharing of information easier and closes the feedback loop so technical teams can fine tune their documentation to better meet the needs of non-technical users.

Fortunately the actual integration is amazingly simple. Jira should be installed first, followed by Confluence. A system administrator should then create a link to Jira in Confluence by clicking on the Confluence Settings icon in a running instance of Confluence, and selecting “General Configuaration” followed by Application Links. You then just need to select Jira as the item to be linked to and ensure that the servers have the same set of users and that you are an administrator of both systems (checkboxes).

After this, you need to set up the link to Confluence in Jira, which is just as simple. You connect to the Jira server via its base URL, log in as an administrator, and then in the Advanced Options section you provide the base URL to your Confluence server, user groups, and admin groups. Click the “Next” button and the software should now be fully integrated.

We are here to help

Even though integrating Jira and Confluence is just about as easy as falling off a log, you don’t necessarily need to perform the task yourself. You can always call us as your Atlassian Gold Solution partners to do the work for you. Design Industries has highly qualified and experienced Atlassian experts to solve any Atlassian problem, including creating the perfect configuration for any business.

To find out more, call Design Industries today, or leave a message on our contact form.

Design Industries are an Atlassian Gold Solution Partner that offers premium Atlassian support. We also offer a high level of Jira support & confluence software support.

Read Less

Prioritises tasks & keeps everyone accountable

You must be able to track what people are doing and how long they take on your project or they will use the opportunity to slack off and hide.

When you have Jira properly integrated into your team, everyone knows what they should be doing and it keeps them accountable and productive.

You’ll know what each team member is doing, when it should be completed and what task they will go onto next.

Everything has the potential to be done on time, on budget and nothing gets missed. You need this type of visibility and accountability to achieve peak productivity.

Speak To An Atlassian Expert Now
Learn how to track & optimise every second of your team’s time, making Jira a profitability weapon

How Can We Help You?

Tailored support packages

Need help integrating Atlassian software into your team? We have proven implementation strategies that help you get up and running as fast as possible. These include quick-start configurations, platform management, continual improvement services, ongoing coaching, team training and support.

Dedicated support experts

Our expert team are here for you year round. Whether to provide you extra layers of support to cover holiday leave, or enterprise support for your entire organisation, we will be there for you. Our expertise goes beyond Atlassian and extends to your integrated systems and software.

Proactive health monitoring

We conduct regular health checks, monitor live dashboards and pre-empt problems, meaning your support gets managed proactively. You’ll always be up to date with the latest security patches, upgrades and software updates so you minimise downtime and keep your business humming along.

Standard or custom built packages

You can pre-purchase one of our Atlassian support options or custom build a support package for your needs. You may already have some sort of Atlassian support inhouse but want to get heavy duty expertise to help with customisation and configuration. Whatever you needs we have the solution for you.

Speak To An Atlassian Expert Now
Learn how to track & optimise every second of your team’s time, making Jira a profitability weapon 

Unlock efficiencies with our iron-clad guarantee

When you partner with Design Industries and Atlassian
software, we make you a simple, yet powerful, guarantee…

We GUARANTEE to make your business more streamlined and efficient, or we work for FREE until we do.

This guarantee is valid across any integration, training, or implementation we perform. We can’t be fairer than that.

Speak To An Atlassian Expert Now
Learn how to track & optimise every second of your team’s time, making Jira a profitability weapon

Here’s what our happy clients are saying…

Design Industries are dynamic and great at tailoring Atlassian. We've worked with them for years; I'm always confident they can support our development with enthusiasm, professionalism & benchmark support

Matt LecchiGlobal IT Operations Manager, Swisse Wellness, 2018

Deploying DI’s Atlassian Patterns increased our productivity by 30%, reduced error’s by 90% and changed our release cycle from monthly to daily!

IT managerWorld's Leading Wetstock Management Software Provider, 2016

We reduced a number of tools across regions that caused miss-communication and inefficiency, bringing everyone into a single platform. By using the DI Configuration Patterns, we rapidly scaled Atlassian from 500 to 7,000 users, at the bare minimum doubling the efficiency of our teams, who are working on core bank payment systems such as our .com

Paul AnastasopoulosANZ SDCP Platform Manager, 2016

We have received prompt and flexible service at a competitive price. Our teams are able to collaborate more effectively.

Ronny TseeProject Analyst, Monash College, 2018

ANZ’s Journey With Atlassian

Finding Efficiencies For Berry Street

Hear What Design Industries Does

What else you could find out when speaking to an expert

Not sure you’re getting the best value out of your project management software?

  1. We break-down the challenges to your business’ Project Management systems (and if you currently use Atlassian we’ll show you where you’re leaving money on the table)
  2. We discuss how you can find efficiencies, execute projects faster, for less money, with less effort, (which makes your business substantially more profitable)
  3. You leave the meeting knowing more about your business and it’s systems – and you’ll have a document on exactly how you can implement changes to boost efficiency and profits!