When you don’t use an Atlassian product like Jira or Confluence to manage your knowledge and projects your business bleeds money with inefficiencies.
There’s no transparency, no efficiency and nothing is easily shared or searchable – it’s a project management nightmare!
When you get JIRA or Confluence working to their full potential and get your team members properly trained everything becomes so much easier and more profitable.
However, you must have the right support for your Atlassian software because it can be complicated and chew up your resources.
Our expert team can help you tweak, update and monitor your Atlassian software and solve any problems fast. Read More
Atlassian Support & Configuration Management
If you are using Atlassian tools in your business, or you are planning to use them, it will be advantageous to have the services of an expert consultant firm to help you get the best out of your Atlassian configuration.
Design Industries is the team that will provide you with the experts you need for a proper Atlassian implementation, tailored especially to the unique needs of your business.
One of the best things about the Atlassian tools is they are so flexible, but with so much choice it is easy for people to become confused about their Atlassian configuration management. This is why Design Industries provides Atlassian help solutions that make it easier to do the things you need to do.
Australia’s leader in Atlassian support
We are the best in the business for one simple reason. It is that we strive to provide our clients with the fastest solution to any problems they encounter, making sure that it is easy to understand and apply the advice we give.
That means we commit to providing solutions delivered as real solutions, without burying the answers in jargon or otherwise confusing your workers with unclear instructions.
Getting the right answer the first time is always the goal, and with Design Industries providing your Atlassian help solutions, you will find that you save a lot of time and frustration.
Setting up the perfect Atlassian implementation
If you’re not sure which tools are the right ones for your business to subscribe to, or you’re not completely confident about setting up the tools for maximum efficiency, worry not.
Design Industries is here to help. We have experts in Atlassian configuration management who will make it easy to get the best out of your Atlassian implementation.
We are the best advisors for Atlassian products because we spend all our time working with them. It means there is nothing you might want to achieve with Atlassian that we don’t already know how to do, and do it perfectly.
Top quality Atlassian support you can depend on
Even with the perfect Atlassian configuration, there can still be times your teams need some advice or assistance to get something done. We’re here to help, no matter what kind of problems your teams are dealing with.
Our consultants are highly experienced in all the Atlassian products, and they’re also excellent at customer service. We’ll give you all the support you need to ensure you’re getting the best from your Atlassian software, and reaching maximum productivity as a result.
We’re not just talking about an ordinary level of support, either. Design Industries is committed to providing the best quality support for all Atlassian product subscribers at every level. When you need reliable support solutions you can depend on, Design Industries is the right choice for your business.
Atlassian support you can depend on
In business, the most important ingredient for success is effective communication. Without this, teams are unable to operate at peak efficiency.
Atlassian technology gives you a robust suite of solutions to empower your teams and boost the productivity of your business or organization. But without the right support, minor problems can severely disrupt workflow, and more serious problems can halt operations outright.
Design Industries provides high quality technical support for all Atlassian products so interruptions will be minimal and their effects barely noticed. We have expert support technicians who can help you get back on track quickly and who will give you the right advice in the right way.
Smooth the process of your Atlassian configuration management
You don’t have to make Atlassian configuration a DIY job. We are able to assist you with setting up your Atlassian software properly, so everything works exactly the way you expect and require.
We can also fine tune and optimize your Atlassian implementation so you get the very best performance from the software, and in turn also from your teams. Atlassian makes managing projects, teams, and CRM easy, but you’ll only see the best from it if it is implemented correctly.
On call Atlassian help that’s there when you need it
Even more importantly, when everything is running smoothly, we’ll keep out of the way. The only time you need to interact with us is when you need something changed, and that’s just as it should be. We provide first class service and support whenever we’re required, otherwise we leave you to get on with running your business.
Expert solutions for every scenario
We are not just Atlassian Solution Partners, we’re Atlassian Gold Partners, which means we have technicians certified to the required standard to assist in advanced enterprise level implementations.
Our technicians are also experienced in installing, configuring and managing Atlassian products across a diverse range of industries, so there are very few implementation scenarios they will not have encountered before. What that means for you is you can have confidence that our technicians can help you achieve any Atlassian implementation goals you have in mind, and they can probably even suggest a few improvements you haven’t thought of yet.
When you work with Design Industries, you don’t just get outstanding technical support, you get a genuine solution partner that will make every possible effort to help you get the best from your Atlassian software.
Getting started is just a phone call or email away
As a service provider based in Australia, we’re able to provide you with fast responses and on-site attendance. We’re easy to contact, and you will find it is truly a pleasure doing business with us. So if you are considering Atlassian software to boost productivity in your workplace, get in touch with us today, and let’s get things started.
We provide support assistance continuously at all hours and every day of the year. For business inquiries, we are open during regular Australian business hours.
Choose Design Industries as your Atlassian support specialist
Atlassian provides very impressive software products that can be useful in a wide range of business situations. Like any complex and powerful software system, however, it does take some effort to learn how to use it most effectively.
To make overcoming problems as close to effortless as possible, Design industries offers Atlassian support services you can depend on.
Atlassian help always on call
We can solve most problems and answer most questions instantly. In more complex situations, you may require a more in-depth consultation. Either way, we are here for you, and we will have the answers you need.
Experts in Atlassian configuration management
The most difficult step in any new Atlassian implementation is getting the initial configuration right, but that’s not a problem when you are working with Design Industries as your implementation partners. That’s because we’re experts in Atlassian configuration, and we can get your system set up perfectly from the start to achieve the best results.
The perfect Atlassian configuration starts with a goal
Before planning your Atlassian configuration, it’s best to know what your intended outcomes are. This makes it possible to ensure your Atlassian system is configured properly to help you achieve those outcomes.
Unlike many other software systems, Atlassian software can be configured in many different ways, and it’s very flexible. Each business could have a unique profile, and even different departments within a single business could have really different needs.
The priorities for the marketing division, for example, will often be quite different to the priorities for the engineering division. Atlassian lets you design solutions to meet all these different needs. The trick is in knowing how to create those use case designs and put them into effect.
Outcomes you can expect from introduction of Atlassian to your workplace
There are multiple ways Atlassian helps to boost business. Some of the outcomes that can be expected or attained include:
- Project completion can be easier to track, including individual tasks and sub-tasks.
- Teams can more effectively collaborate, especially when a project involves people from different departments.
- Provides a more efficient and open communication system than email, especially for sharing documents, media items, and links with many people.
- More efficient correction of errors compared to email, as text can be edited directly even after it has been posted.
- Always available, all the time, from anywhere with a working internet connection and a suitable web browser. Compatible with all major operating systems, including mobile systems.
- Simplifies reporting. There’s a lot of data you can pull out to gain genuine business insights.
- Atlassian software can be integrated with compatible applications, for example Jira and Confluence. It lets you get the best from both.
Call today to find out more
We’re ready to help you get started, and all it takes is a phone call or email. Get in touch and we will be happy to answer any questions you may have about our services.
Design Industries are an Atlassian Gold Solution Partner that offers premium Atlassian support. We also offer a high level of Jira support & confluence software support.